Description

Farmz Asia is a leading health and nutrition company on a mission to enable 1 million families to enjoy a quality and empowering life. With a vision to be the gold standard in food safety and nutrition guidance for consumers across Asia, Farmz strives to revolutionise the way individuals perceive and embrace their well-being.

Solutions

Centralising Operations on a unified platform
Prompt Customer Responses
Responses Efficient Task Management of repetitive task handling
Gaining clearer visibility into vital metrics
Capitalising on up-selling and cross-selling opportunities
Improving control over customer experience during events

Key Features

• Broadcast System:Specialise in a sophisticated broadcasting chat system with seamless multi-channel message delivery (Facebook Messenger, SMS, WhatsApp, Email).

• Call SystemSeamless integration for call handling without traditional telephony hardware.

• Multi Integrations AnalyticsOffer centralised analytics, including response times, summaries, and other pertinent data for calls, chats, and customer support. Accessible through an intuitive dashboard.

• Concurrent Process:Built on optimised Go Lang with Goroutines, our backend supports concurrent execution of independent functions for seamless background operations.

• Real Time Response:Optimise response time with WebSocket technology for real-time data synchronisation and efficient information exchange.

Technologies Used

Angular, Golang, Angular Material, Twilio, SendGrid, Express, NodeJs